Returns

All returns must be returned within
30 days of invoice date. Returns require authorization before finalizing the order and can be charged up to 20% of restocking fee's and will only be given Store Credit with a one year expiration date. Returns must we unworn and with original tags to

14333 Garfield Ave Paramount, CA 90723

Return Policy

At King Welt, we strive to provide you with the best products. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.

1. Initial Return:
We cover the cost of the first return and the reshipping of the boots back to us. You can initiate the return process within 30 days from the date of purchase.

2. Subsequent Returns:
If, for any reason, you need to make another return after the initial one, the return shipping expenses will be the responsibility of the customer.

Conditions for Returns:

- The boots must be in their original condition, unworn, and with all the original tags and packaging intact.
- The return request must be initiated within 30 days of the purchase date.
- To initiate a return, please contact us via email: kingweltservice@gmail.com and provide our customer support team with your order details and the reason for the return.

Refund Process:

Once we receive and inspect the returned boots, we will process your refund. The refund will be issued to the original payment method used during the purchase.

Exchanges:

If you wish to exchange the boots for a different size or color, please contact our customer support team. Exchanges are subject to availability.

Damaged or Defective Products:

In the unlikely event that you receive a damaged or defective product, please notify us immediately. We will arrange for a return and replacement at no additional cost to you.

Contact Us:

If you have any questions or need assistance with your return, please reach out to our customer support team at kingweltservice@gmail.com

Please note that this return policy is subject to change at our discretion. Any modifications to the policy will be updated on our website.

Thank you for choosing King Welt. We appreciate your trust in our products and services.

 

Cancel Order

To cancel orders placed with kingwelt.com, please contact us by email to kingweltservice@gmail.com Cancellation requests must be made on the same day of the order. Cancellations require authorization before finalizing the order and can be charged up to 20% of the value of the goods canceled by handling. Confirmed cancellations will be reflected in the "Order Status" section of "state" after they have been approved.

Shipping

The processing time for domestic orders is 3 to 5 business days. After that, delivery time within the US is 2-6 days. Each order will include a tracking # to track your order at any time via email. We are not resposible for any shipping deliveries that may be affected by natural occurrences.
 

Credit Card Users

You must be sure to give us your shipping address if different from the billing address of your credit card.